At HMECU our mission statement reads as follows: To be our members’ primarily financial institution by providing a wide range of competitively priced products delivered with service that exceeds their expectations, while maintaining high standards of integrity and financial stability. While everything in our mission is important, we would like to give you the opportunity to provide us with some feedback about how we’re doing with the part about “delivered with service that exceeds their expectations.” Please take a moment to tell us about an outstanding service experience you’ve had while dealing with our staff. All nominations will go directly to our CEO and we promise to formally recognize each nominated staff member. Please complete the information below and click submit.  Thank you for taking the time to share your HMECU outstanding service experience.

Graham Clark is always available, knowledgeable, friendly and makes banking and investing problem free.
Marilyn D.

Joanne is always pleasant.  Gets answers to my many, many, many questions very quickly.  Very approachable.  One of the many great team players you have at HMECU.
John P.

As a member of the CU for now 50 years, I have had the pleasure of being served by Debbie for at least 20 of those years; and what a delightful experience it is to have her solve or resolve what seems like a major problem.
Her helpful, and sincere manner is indeed refreshing, and always appreciated.
It was a delight to meet her face to face for the first time last summer, when my wife and I stopped in at her office.
She truly represents the CU admirably, and gives new meaning to "customer service".
Livingston C.

Nancy was very accommodating and extremely efficient on getting our documents processed.  We appreciate her efforts and want to thank HMECU for their friendly staff!
Sandra P.

I don't have anyone in particular, but all of your staff are exceptional. Even in my times of dire straits they have spoken to me with nothing but understanding and respect. I am proud to bank at HMECU. All of the staff are fantastic & I have never had a bad experience.
Coleen C.

Debbie has provided me with outstanding service over many years. She is always available to address my concerns and gives me valuable advice on the credit union's services. She is always a cheerful and patient individual and I believe she deserves recognition.
Bill R.

I would like to make a "change" in your bank site "Tell Charlie"...
I decided not to tell in this occasion something that I do not like about your Bank...  Instead I want to tell something that I like about your Bank to my "family, co-workers" and you..!
Last December, 2007 I had the pleasant experience to sign my mortgage papers served by Ms. Joanne Foster, Manager of the Hamilton St. Josephs Hospital Office.  Her advice, kindness and professional attention were just excellent.
I am pleased for what she did for me and I believe you should know about it.
As a client of your Bank for several years once again I want to say thank you for your services and good work.
Sincerely yours,
Rodrigo B

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