Contact Us

At Healthcare and Municipal Employees' Credit Union, we want to hear what you have to say.

If you have any questions regarding the site, our products and services, or any comments or concerns regarding HMECU in general, please feel free to contact us by any of the methods listed below.

In Branch

Click here to find a branch or ATM.

By Phone

Local 905-575-8888

Toll free 1-866-808-2888

Monday & Tuesday 10:00am - 5:00pm
Wednesday 10:00am - 5:00pm
Thursday 10:00am - 6:00pm
Friday 10:00am - 5:00pm
Saturday Closed

Telephone Banking

905-574-9321 or toll free 1-866-608-9321

Privacy Officer

Visit our Privacy page for more information.

Lost or Stolen Member Card®

If your debit card has been lost or stolen, contact your branch during normal business hours to have your card cancelled. If it is outside of regular business hours, please contact HMECU's Support Line at 905-520-1146 or to leave a message and you will be contacted as soon as possible. Please note as long as your pin number is not known, there is little to no risk of monetary loss on your account.

If your card has been captured or retained by an ATM, please note that your card will not be returned by the machine to you or anyone else using the ATM. The card will be destroyed by the Credit Union or Bank operating the ATM machine. Contact your branch during normal business hours to have the card cancelled. You will need to visit a branch at your earliest convenience to obtain a new card.